Frequently Asked Questions

Yes. As long as you have registered for CPBeBank.com Internet Banking Services and have a PC or mobile phone and a standard Internet connection, you will be able to access CPBeBank.com Internet Banking Services from overseas.
 
可以。只要您注册了CPBeBank.com互联网银行服务,并且拥有个人电脑或移动电话以及标准的Internet连接,您就可以从海外访问CPBeBank.com互联网银行服务。

You can only apply for CPBeBank.com Internet Banking Services when you are in Cambodia. You can visit any of our Campu Bank branches to apply for your login User ID and Password. Once you have the User ID and Password, you can login from anywhere.
 
您只有在柬埔寨时才能申请CPBeBank.com互联网银行服务。您可以访问柬埔寨大众银行的任何分行以申请登入用户ID和密码。拥有用户ID和密码后,您可以从任何地方登入。

You are advised to approach any of Campu Bank branches by submitting the E-Banking Termination form to terminate your existing Internet Banking profile. Alternatively, you may also contact our Campu Bank Customer Service Support for assistance.
 
建议您前往任何柬埔寨大众银行分行提交终止电子银行表格,以终止您现有的互联网银行档案。或者,您也可以联系我们的柬埔寨大众银行顾客服务支援以获得帮助。

You may contact your Account Holding Branch to enquire on the transaction details.

您可以联系您的户口持有分行以查询交易详情。

You may visit our Cambodian Public Bank homepage at either www.campubank.com.kh, www.cpbebank.com or www.cpbebank.com.kh.
 
您可以访问我们的柬埔寨大众银行主页,网址为 www.campubank.com.kh, www.cpbebank.com 或 www.cpbebank.com.kh

You can find a complete list of our branches addresses on our website by clicking on the 'Branches' menu item in either www.campubank.com.kh, www.cpbebank.com or www.cpbebank.com.kh.
 
您可以通过在 www.campubank.com.kh, www.cpbebank.com 或 www.cpbebank.com.kh 中的“分行”菜单项上找到我们的分行地址的完整列表。

To activate your account, you will need to perform a withdrawal transaction at any one of our branches at the counter. You will be able to view your account the next working day.

要启动您的户口,您需要在我们任何一家分行的柜台进行提款交易。您将可以在下一个工作日查看您的户口。

Please follow the steps as follows:-

  • Click ‘Account Inquiry’
  • Choose Statement Request
  • Click ‘ E-statement’
  • Choose your account
  • Choose Statement Period and click ‘Next’
  • Choose Statement Date and click ‘Next’
  • Click ‘Click Here’ button
  • Enter Password (The password is defaulted to your Date of Birth i.e. DDMMMYYYY format (for e.g. 01JAN1996).
  • Click ‘Open’
  • Save a copy in your PC for future use 
请按照以下步骤操作:
  • 点击“户口查询”
  • 选择要求结单
  • 点击“电子结单”
  • 选择您的户口
  • 选择“结单期”,然后单击“下一步”
  • 选择“结单日期”,然后单击“下一步”
  • 点击“点击这里”按钮
  • 输入密码(密码默认为您的出生日期,即DDMMMYYYY格式(例如01JAN1996)。
  • 点击“打开”
  • 将副本保存在电脑中以备将来使用

 

For CPBeBank Personal and Corporate Accounts, please follow the steps as follows:-

  • Click ‘Account Inquiry’
  • Choose Statement Request
  • Click ‘ E-statement’
  • Choose your account and click ‘Next’
  • Read the Terms & Conditions
  • Click ‘I Agree’ to complete the registration. 
对于CPBeBank个人和公司户口,请按照以下步骤操作:
  • 点击“户口查询”
  • 选择要求结单
  • 点击“电子结单”
  • 选择您的户口,然后单击“下一步”
  • 阅读条款与条件
  • 单击“我同意”以完成注册
CPBeBank Personal and Corporate Accounts owners who wish to delete their E-Statement registration, please follow the following steps:
  • Click ‘Account Inquiry’
  • Choose Statement Request
  • Click ‘ E-statement’
  • Choose your account and click ‘Add/Delete’
  • Click ‘Next’
打算删除其电子结单注册的CPBeBank个人和公司户口所有者,请按照以下步骤操作:
  • 点击“户口查询”
  • 选择要求结单
  • 点击“电子结单”
  • 选择您的户口,然后点击“添加/删除”
  • 点击“下一步”