Having trouble accessing PB engage KH?

The app may not be accessible if we detect your mobile device security may be at risk. To ensure your mobile device is secured, you are recommended to update the security settings based on the following tips below.

Mobile Banking is expected to advance more rapidly in Cambodia as the usage of devices such as smartphones and tablets continues to rise. While the advancement of technology has made banking more convenient for consumers, cyber fraud has also become more sophisticated.

Safety tips to keep your device/s Operating System (OS) and Internet Browsers Updated

Why is this important?

  1. Security: By maintaining an up-to-date OS and Internet Browser, you will reduce the risk of unauthorized access to your device, helping to keep your personal and financial information secure.
  2. Optimal Performance: An updated OS and Internet Browser ensures that the mobile app and website run smoothly, providing you with a seamless and responsive banking experience.

What can you do?

To ensure you benefit from these advantages, please follow these simple steps to update your device’s Operating System (OS) and Internet Browsers:

Operating System (OS) Update

For iOS users:
  • Go to “Settings” and select “General”
  • Tap on “Software Update”
  • If an update is available, follow the prompts to install the latest version
For Android users:
  • Go to “Settings” and select “About Phone”
  • Tap on “Software Updates” or “System Update”
  • If an update is available, follow the prompts to install the latest version

Internet Browser Update

Visit your preferred Internet Browser’s webpage to download/upgrade to the latest version.

Quick tips on protecting your mobile devices from security risks

No Rooting

Refrain from rooting or jailbreaking your mobile devices as this could compromise its security features.

Install Security Software

Install anti-virus or anti-malware software.

Download from Trusted Source

Download apps from App Store/Google Play only.

Avoid Suspicious Link

Refrain from clicking hyperlinks from SMS messages, messaging apps or e-mails from unknown sources.

Manage App Permission

Control and manage application access and permissions.

Use Trusted Apps

Use only device keyboard and screen recorder apps from trusted sources as third party applications may track your mobile banking app usage.

Need help with securing your device?
Contact Us
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