Account Inquiry

What is Quick Login?

Quick Login allows you to view your account balance summary/history via fingerprint or Face ID authentication.

Is Quick Login supported on my device?

Quick Login is supported on mobile devices that come with: 

  1. Fingerprint authentication / Touch ID
  2. Face ID (iPhone X or newer)
Do I need to activate Quick Login?

Yes. Activate Quick Login when you launch PB engage KH for the first time. You may also choose to activate it later at ‘Settings’ > ‘Quick Login’.

Can I activate Quick Login on multiple devices?

Yes. Up to three (3) devices per user.

Can other people view my Quick Login if their fingerprints are registered on my device?

Yes, but only if you allow other people to register their fingerprints on your mobile device. To safeguard your privacy, please ensure that you delete all third party fingerprint(s) registered on your device.

How many users can I register for Quick Login on the same device?

You can register only one user per device. 

Why do I still get prompted to enter my password after login via Quick Login?

Quick Login allows quick access to view your account balances/history only. Password is required to access other services.

What is Account Summary?

Account Summary allows you to view all your account balances at one glance. 

 

Can I view the account details and transaction history?

Yes, tap on any account at Account Summary page to view account details and transaction history. Select the account that you wish to retrieve the history. Tap on the selected transaction to retrieve the post transaction receipt. 

How far back can I track transactions in PB engage KH?

Transaction history is available for the past 6 months.

What are the 3 horizontal dots in between Account Details?

It is the Quick Action Menu (QAM) that provides you a shortcut to move to ‘Transfer’ or ‘Payment’ pages directly as below:

Account Type

QAM List

 

Current / Savings Account

- Transfer to CPB Account*

- Transfer to Other Banks*

- Foreign Remittance*

- Payment*

- Pay cards

- Prepaid Top-Up

- Cheque Management*

▪  Request Cheque Book

▪  Stop Cheque

▪  Enquire Cheque Status

-  eFD Deposit

-  Bakong Top-Up

 

CPB Card

-  Pay Statement Balance

-  Report Lost Card

 

* Applicable for Business platform.

  

Download Mobile App
PB engage KH
Make your everyday banking easier