Security Concerns
Yes, PB engage KH is secure. For a start, device binding is mandatory for using PB engage KH service. To perform a financial transaction, you are required to login with User ID and password.
Financial transactions via PB engage KH must be approved by PIN, PAC or SecureSign Code.
Data transmission via PB engage KH is encrypted with HTTPS with valid trusted server certificate and secured with TLS 1.2 encryption with end-to end application layer encryption between the mobile device and back-end server to further protect the transaction.
The mobile application is protected with Runtime Application Self-Protection (RASP) to protect it from malicious attacks and unwanted changes, and tampering.
We employ the highest standards of Internet security commercially available to ensure your financial information and transactions are kept safe. Every transaction is fully secured using the 128-bit SSL encryption.
No, PB engage KH is not accessible via rooted or jailbroken mobile devices.
There is a risk of leakage of your personal data such as login credentials, accounts and transaction information if unwanted third parties have access to your screenshots. Please be aware that the use of screenshots is at your own risk and responsibility.
As a security measure, your PB engage KH session will be automatically terminated if you leave your app idle for more than 2 minutes. However, you must always ensure to properly logout after each online banking session.
PB engage KH requires access due to the following reasons:
|
Services |
Mandatory Access |
Description |
|---|---|---|
|
Phone Book / Contact |
No |
To allow you to retrieve contact number from your phone book when you perform Prepaid Top-Up.
|
|
Phone / Location |
No |
For device authentication and security purpose.
|
|
Storage |
Yes (for Android devices only)
|
For profile personalisation purpose. |
|
Fingerprint / Face ID |
No |
To enable Quick Login.
|
|
Camera / Photo |
No |
For profile personalisation purpose and scanning of QR Code purpose.
|
- Android: Version 10 and above.
- iOS: iOS 12 and above.
No, you are required to update PB engage KH to the latest version to enjoy the new features, better performance and improved security.
Login to PB engage KH from another mobile device. At ‘Settings’, tap on ‘Device Management’ and delete the lost device. Alternatively, contact CPBe Customer Service Centre at (855) 23 428 100 / 998 896 / 999 688 for assistance.
Please ensure that your Android USB / Wireless Debugging function is turned OFF. You can access this via Settings > System > Development Options > USB / Wireless Debugging.
